Planned maintenance work in Olofshöjd/Framgången 250, 252, 254, 256, Closed

2018-04-25
Planned maintenance.
Opened            : 2018-04-25 07:48
Closed            : 2018-04-25 15:44

Maintenance Start : 2018-04-25 09:00
Maintenance End   : 2018-04-25 13:00

Affected areas: 
       Framgången 250, 252, 254. 256.

Description:
       Maintenance work.

Impact:
       There will be an longer interruption to the Internet connection 
       during the maintenance.

Final report:
       Maintenance completed.

Planned maintenance in Rotary, Johannebergs vattentorn, Closed

2018-04-18
Network in Rotary will be rebuild.
Opened : 2018-04-18 11:20
Closed : 2018-04-18 15:20

Maintenance Start : 2018-04-24 9:00
Maintenance End : 2018-04-24 13:00

Affected areas:
Rotary, Johannebergs vattentorn.

Description:
A new access router will be installed and the network in the areas will be rebuild.

Impact:
There will be an interruption to the Internet connection during the maintenance.
IP addresses will be changed for the users.

Update:


Final report:
Maintenance completed.

Planned maintenance work affecting the Internet connection in Blendas Gata, Closed

2018-03-19
Our fiber provider have annonced a fiber path exchange.
Planned maintenance work affecting the Internet connection in Blendas Gata (Ekbacka).

Opened            : 2018-03-18 19:19
Closed            : 2018-03-19 08:16

Maintenance Start : 2018-03-19 00:00
Maintenance End   : 2018-03-19 06:00

Affected areas: 
       Blendas Gata.

Description:
       Our fiber provider have announced maintenance on monday
       that will affect the Internet connection for tenants living in 
       Blendas Gata.

Impact:
       There will be an interruption to the Internet connection during 
       the maintenance.

Update:

Final Report:
       Internet connection restored 01:39.

Planned maintenance work affecting the Internet connection in Lisa Sass Gata, Closed

2018-03-12
Our fiber provider have annonced a fiber path exchange.
Planned maintenance work affecting the Internet connection in Lisa Sass Gata.

Opened            : 2018-03-12 00:00
Closed            : 2018-03-12 09:28

Maintenance Start : 2018-03-12 00:00
Maintenance End   : 2018-03-12 06:00

Affected areas: 
       Lisa Sass Gata.

Description:
       Our fiber provider have announced another maintenance on monday
       that will affect the Internet connection for tenants living in 
       Lisa Sass Gata.

Impact:
       There will be an interruption to the Internet connection during 
       the maintenance.

Update:
       2018-03-12 08:51
       Our fiber provider have announced extended maintenance 
       of 30 minutes to 2018-03-12 09:20.

       2018-03-12 08:49
       The link is still down to Lisa Sass Gata. Our 
       fiber provider is notified and will look into the matter.

Final Report:
       Maintenance completed around 09:25.

Planned maintenance work affecting the Internet connection in Lisa Sass Gata, Closed

2018-02-28
Our fiber provider will exchange fiber path.
Planned maintenance work affecting the Internet connection in Lisa Sass Gata.

Opened            : 2018-02-28 10:05
Closed            : 2018-03-05 13:10

Maintenance Start : 2018-03-05 00:00
Maintenance End   : 2018-03-05 06:00

Affected areas: 
       Lisa Sass Gata.

Description:
       Our fiber provider have announced maintenance on monday
       that will affect the Internet connection for tenants living in 
       Lisa Sass Gata.

Impact:
       There will be an interruption to the Internet connection during 
       the maintenance.

Update:
       2018-03-05 08:24
       The link is still down to Lisa Sass Gata. Investigating with our 
       fiber provider.

Final Report:
       There was a problem caused by the maintenance. 
       Our fiber provider have handled the problem. The Internet 
       connection were restored 10:20.

Planned maintenance work in Lindholmsallén, Closed

2018-02-23
Exchange fiber path from Kaserntorget to Lindholmsallén.
Opened            : 2018-02-23 13:08
Closed            : 2018-02-26 17:05 

Maintenance Start : 2018-02-26 08:00
Maintenance End   : 2018-02-26 12:00

Affected areas: 
       Lindholmsallén.

Description:
       Maintenance work.

Impact:
       There can be a short interruption to the Internet connection 
       somtime during the maintenance.

Final report:
       Maintenance completed without complication.

Planned maintenance work for TV in Fridhemsgatan 56 and 58, Closed

2018-02-19
Installation of new TV equipment.
Opened            : 2018-02-16 8:26
Closed            : 2018-02-19 10:58

Maintenance Start : 2018-02-19 8:00
Maintenance End   : 2018-02-19 10:00

Affected areas: 
       Fridhemsgatan 56 and 58.

Description:
       Installation of new TV equipment.

Impact:
       There will be an interruption to the TV connection
       for approximately 15 minutes during the maintenance.

Update:
       2018-02-19 09:01
       Maintenance extended to 10:00 from 9:00.

Final Report:
       Maintenance completed.

Unplanned network outage in Selma, Closed

2018-02-11

Opened        : 2018-02-11 0:56
Closed : 2018-02-12 0:25

Problem Start : 2018-02-10 20:40
Problem End : 2018-02-11 17:40

Affected areas:
Selma.

Description:
All apartments on Selma have no Internet connection.
Technician will troubleshoot on-site during Sunday.

Impact:
Unplanned interruption to the Internet connection.

Update:


Final report:
There were hardware failures and there were many problems to solve.
Both switch and access router were affected.

Unplanned network outage in Guldhedstornet, Closed

2018-02-11

Opened        : 2018-02-11 0:38
Closed : 2018-02-12 0:10

Problem Start : 2018-02-10 13:30
Problem End : 2018-02-11 10:00

Affected areas:
Guldhedstornet.

Description:
Partly the area Guldhedstornet have no Internet connection. Technician will troubleshoot on-site during sunday.

Impact:
Unplanned interruption to the Internet connection. Entryphone will not work for the impacted apartments.

Update:


Final report:
A fuse had triggered.
The television amplifier was also powered from the same fuse.


                          
                        

Planned power outage in Richertsgtan 2C, Closed

2018-02-08
Maintenance work.
Opened : 2018-02-08 15:06
Closed : 2018-02-09 10:53

Start  : 2018-02-09 10:00
End    : 2018-02-09 11:00

Affected areas: 
       Richertsgatan 2C.

Description:
       Maintenance work.

Impact:
       There will be an interuption to the Internet connection during the power outage.

Final report:
       Power is back on.
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